About this policy
Doba KE (“Doba KE”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with Doba KE.
This policy applies to information collected through the Doba KE website, user accounts, forms, submissions, artist and user profiles, advertising and press enquiries, and other services or features that link to this policy.
Doba KE operates primarily from Kenya and handles personal information in accordance with applicable data protection and privacy laws, including the Kenya Data Protection Act, 2019 and applicable regulations made under it.
Information we collect
The information we collect depends on how you interact with Doba KE. This may include information you provide directly, information associated with your account or contributions, and technical information collected automatically when you use the website.
Information you provide
You may provide information such as your name, username, email address, profile information and other contact details when you create an account, update your profile, contact us, submit material, contribute content, request a correction, advertise, submit press material or otherwise communicate with Doba KE.
Information associated with contributions
When you submit or edit content on Doba KE, we may collect information associated with that contribution, such as the account used to make the contribution, timestamps, editorial actions and other information necessary to review, moderate, maintain and protect the integrity of the platform.
Information collected automatically
When you visit Doba KE, certain technical and usage information may be collected automatically. This may include your IP address, browser type, device information, referring pages, pages viewed, approximate location and information about how you interact with the website.
How we use information
We use information we collect for purposes that are reasonably necessary to operate, maintain, protect and improve Doba KE and to provide the features and services available through the website.
- Creating and managing user accounts.
- Maintaining user and artist profiles.
- Responding to enquiries and communications.
- Reviewing and managing submissions and contributions.
- Maintaining the accuracy and integrity of our content.
- Providing advertising and promotional services.
- Processing press, media and business enquiries.
- Improving website performance, content and user experience.
- Understanding website traffic and usage.
- Protecting the security and integrity of the website.
- Detecting, preventing or addressing abuse, fraud or unlawful activity.
- Enforcing our terms, policies and other applicable rules.
- Complying with applicable legal obligations.
Depending on the circumstances, processing may be based on your consent, the performance of a service you have requested, compliance with a legal obligation, or another lawful basis permitted by applicable law.
Accounts and profiles
Some Doba KE features require or may allow you to create an account. If you create an account, information associated with that account may be used to authenticate you, maintain your profile, provide account features and associate your activity with your account.
Certain profile information may be publicly visible depending on the features you use. For example, information you choose to include in a public profile or information associated with a public contribution may be displayed to other visitors.
You should avoid including information in a public profile or contribution that you do not want to make publicly available.
User contributions
Doba KE allows users and contributors to submit and edit certain types of content, including information relating to songs, artists, albums, lyrics and other music-related material.
Contributions may be associated with the account, username or public profile of the person who submitted them. We may also retain information about changes made to content for editorial, moderation, security and accountability purposes.
We may review, modify, restrict or remove contributions that violate our policies, contain inaccurate or unlawful material, or otherwise require editorial or moderation action.
International users and data transfers
Doba KE is accessible to users in Kenya and other countries. Some service providers or technical infrastructure used by Doba KE may therefore process or store information outside Kenya or outside the country in which you are located.
Where personal information is transferred or processed outside Kenya, we take reasonable steps to ensure that the transfer and processing are handled in accordance with applicable data protection requirements.
The countries and locations involved may change as our service providers and technical infrastructure change.
Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain appropriate records, resolve disputes, enforce our agreements, maintain editorial and security records or meet legal and regulatory requirements.
Retention periods may vary depending on the type of information, the reason it was collected and whether we have an ongoing legitimate or legal reason to retain it.
Information associated with contributions or editorial activity may be retained after an account is closed where reasonably necessary to preserve the integrity, history or security of Doba KE's content.
Your privacy rights
Depending on where you live and the law that applies to you, you may have rights relating to your personal information. These may include the right to be informed about how your information is used, access personal information we hold about you, request correction of inaccurate information, object to certain processing, request deletion or restriction of processing, and exercise other rights provided by applicable law.
Where processing is based on consent, you may have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
Some information may need to be retained where we have a lawful reason to do so, including where retention is necessary to comply with legal obligations, resolve disputes, protect the integrity of our platform or maintain appropriate records.
If you would like to exercise a privacy right or ask how your information is being handled, please contact us through our Contact page.
If you are in Kenya and believe your personal data rights have not been appropriately addressed, you may also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC).
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
These measures may include access controls, authentication, appropriate security practices, monitoring and other safeguards appropriate to the nature of the information and the services we provide.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You are also responsible for keeping your account credentials confidential and notifying us if you believe your account has been compromised.
Children
Doba KE is not intended to knowingly collect personal information from children where doing so would be unlawful. We do not knowingly request unnecessary personal information from children.
If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to Doba KE, our services, technology or applicable legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Where appropriate, we may also provide additional notice about material changes.
We encourage you to review this policy periodically to stay informed about how we handle personal information.
Contact us
If you have a privacy question, would like to exercise a privacy right or have a concern about how Doba KE handles personal information, please contact us through our Contact page.